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No -wait guarantee

Meet and Greet with No Wait Guarantee*

We have listened to your feedback and we now offer as standard, a NO WAIT Guarantee on our Meet and Greet parking from Gatwick North and Heathrow T5.

Our dedicated meeting area is manned 24/7 so there is no waiting upon arrival. Our new and improved flight tracking system monitors your flight times, this means your car is dispatched as the flight lands. No waiting for your car to be delivered, we GUARANTEE to return your car back to you within a few minutes.

If you wait longer than 10 minutes for your car to be returned, you will be refunded 25%. Any longer than 20 minutes you will be refunded 50% and if you are waiting longer than 40 minutes, you will get all your money back.

*Terms & conditions

*You must have an accurate return flight number and landing date and time


*Your flight does not land more than 15 minutes early unannounced


*The terminal is open and flights are operating from that terminal


*There are no road closures or road accidents preventing us from getting to and from the airport easily


*Any heightened security does not slow down entry into the airport


*Any vehicle issues preventing or delaying the return of the vehicle – including mechanical, electrical, fuel etc.


*Circumstances beyond our control. Including (but not limited to) adverse weather, severe traffic delays, flight cancellations, airport operational issues.